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Frequently Asked Questions
Are there any other terms applicable?
Payment is due as listed on the invoices.
18.5% interest per year or $2.00/month which ever is greater will be charged on all accounts unpaid after 30 days.
Acounts greater than 60 days overdue will be dissabled until payment is received.
If a customer fails to make payment in full when due, customer shall be responsible for all collection costs incurred by aWEBthatWORKS, including attorneys' fees and court costs.
Do You Offer Leasing?
We don't, but there is at least one company that will...
Do you offer weekend and after hours service?
Our offices are open Monday through Friday, 9 a.m. to 5 p.m. however should a fluke of fate happen and you need emergency service outside these hours, please call and leave a message at 1-800-579-9253.
How do I get to 2733 Concession Road 7?
From Hwy. 401
-Exit at Liberty Street
-Go North (past Taunton Road and flashing lights).
-The road will curve 90 degrees to the right when you enter Tyrone
-aWEBthatWORKS is the third building past the community centre sign on the right and is marked with a sign.
From Hwy. 7/Winchester
-Travel east on Hwy.7
-Hwy. 7 turns into Winchester
-Do not take bend in road at Grandview... go straight
-Winchester turns into Concession 7
-Look for sign on right
What about Desktop Imagery a.k.a. DTI and DTI-WEB?
The corporation is still running however we'll be operating as aWEBthatWORKS.com because it says so much better what we do... truth be told, we haven't done desktop publishing since 1995, so the name just doesn't fit us anymore.
What are your payment policies?
For those customers who have not established credit with us, we require a deposit of half of the project before services are rendered.
As various stages of your project are completed, an invoice for the work will be credited, and your retainer will be reduced accordingly.
Once a month a statement is e-mailed out that reflects all credits and debits to your account and your current balance.
What forms of payment do you take?
Besides cheques and money orders, you can now pay online or by phone banking
through CIBC & Scotia Bank. More banks to follow soon.
What is Tyrone's Festival of Lights?
Each year, on the first Wednesday of December, farmers from Tyrone and surrounding areas drive their (dressed up) farm equipment from Enniskillen to Tyrone. Their parade passes right in front of our picture window at approximately 7pm, and is a favourite among many of our friends and associates.
Please stop by for a drink of hot apple cider and a goodie or two... we'd love to see you!
What is your policy regarding customer privacy?
We never provide any other parties with access to your email address, postal address, or any other information that we may collect from you.
aWEBthatWORKS is fully committed to maintaining the integrity, confidentiality, security, and accuracy of your personal information. Consequently, we will be vigilant in protecting your privacy in accordance with applicable privacy legislation.
If you have any questions about our privacy policies or practices please contact us.
All rights and obligations regarding privacy are governed by applicable privacy legislation in Canada. The privacy policy of aWEBthatWORKS will comply with such legislation, including the requirements, procedures, exemptions, and exclusions contained therein.
For purposes of our Privacy policy the term "personal information" is defined as any information about an identifiable individual within the meaning of section 3 of the Privacy Act. Personal information includes, without limitation, information relating to identity such as, name, nationality, age, gender, address, passwords, telephone number, e-mail addresses, marital status, education, employment and health history.
aWEBthatWORKS will collect personal information only in relation to its operating programs or activities for business purposes, and will take special care to explain these purposes clearly.
When you complete any on-line aWEBthatWORKS subscription or registration form and indicate that you wish your name to be added to the aWEBthatWORKS mailing list, we will, from time to time, use your e-mail or regular mailing address to send you information we believe may be of interest to you based on the information you have shared with us. In order to do so we may also collect the information that you provided on the subscription or registration form, such as your name and name of your company (if applicable), your address, telephone and fax numbers.
Your consent can be expressed orally, in writing, or electronically. Your consent also can be implied through your action or inaction. For instance, when you subscribe to one of our online mailing lists, we conclude that you have consented to the collection, use, and disclosure of the personal information it contains for the intended purposes. The same conclusion may be drawn when you use one of our products, solutions or services or fail to respond to our offer to remove your personal information from a mailing list.
aWEBthatWORKS will explain the purposes for collecting personal information, and to obtain your consent in a timely manner, given the nature and sensitivity of the information. Your personal information will be viewed only by aWEBthatWORKS employees or representatives for the purpose of their work or for which it was given.
aWEBthatWORKS will require third parties to conform to appropriate privacy standards and verify their compliance with applicable privacy legislation.
You can withdraw your consent at any time, provided aWEBthatWORKS is given reasonable notice and there are no legal or contractual requirements preventing this i.e. aWEBthatWORKS will comply with your request to be removed from our mailing list.
A cookie is a small text file containing certain pieces of information that a web site server creates and puts on your computer. There are two common types of cookies, "session cookies" and "persistent cookies".
Session cookies actively store information only for the length of time you are connected to a website. Session cookies are created at the start of navigation or by completing our online registration or request for information forms. The information you supply on these forms and the related session cookie are destroyed once you close your web browser or once there has been a period of sixty minutes of inactivity at the website.
Persistent cookies are written or stored on your hard drive until the expiry date. Persistent cookies are used, for example, to retain information that you provided so that aWEBthatWORKS.com web site may be personalized according to your communicated preferences, or to determine if you have previously completed one of our surveys, so that you will not be surveyed again.
By accessing our site, you consent to the use of cookies and agree to have your browser set to accept cookies. If you want to access our site but don't agree to receive cookies, you can do so by modifying the preferences of your browser. However, note that by not accepting cookies, you may not be able to use all the features of our site.
Typically aWEBthatWORKS collects all personal information from the individual. With your consent, we may obtain personal information from third parties, to verify information you have provided for identified purposes.
aWEBthatWORKS will limit the type and scope of personal information we collect for use and disclosure according to the identified purposes. Except as outlined above, we will not disclose your personal information to anyone outside aWEBthatWORKS without your consent, unless the law directs us to do so.
aWEBthatWORKS will retain personal information only for such periods of time as may be prescribed by applicable laws and regulations, as deemed necessary for the identified purposes, or to ensure you have a reasonable opportunity to obtain access. In accordance with legal requirements and applicable guidelines, we will destroy, erase, render anonymous, or otherwise dispose of personal information after such period of time.
aWEBthatWORKS will respect your right to access your personal information by informing you of our procedures and requirements for responding to your request for access. We will act diligently to give you access, at minimal or no cost wherever possible.
You can challenge the accuracy of your personal information and request corrections if you believe there are errors or omissions. You may also require in certain circumstances an annotation be attached to your personal information reflecting any correction requested but not made, or that such annotation or correction be notified to certain individuals.
aWEBthatWORKS will take all reasonable steps to ensure personal information used on an ongoing basis is as accurate, up-to-date, and complete for the purposes for which it was collected. aWEBthatWORKS will rely on you to inform it of any required corrections.
For questions or comments regarding this Policy, for additional information about the management of personal information at aWEBthatWORKS, or to consult or modify your personal information, contact us by phone at 1-800-579-9253, or by mail to 2733 Concession Road 7, Bowmanville ON, L1C 3K6.
To file a privacy complaint concerning the collection, use, disclosure, retention, and disposal of or access to personal information, please contact our compliance officer, Sue Sutcliffe, . Should we fail to resolve the complaint to your satisfaction, you or your authorized representative may contact the Office of the Privacy Commissioner of Canada.
The Privacy Commissioner of Canada
112 Kent Street
Ottawa ON K1A 1H3
Telephone: 1-613-995-8210
Toll-free: 1-800-282-1376
Fax: 1 613 947-6850
Web site: www.privcom.gc.ca
E-mail: info@privcom.gc.ca
When is aWEBthatWORKS open?
We are open 9 am to 5 pm, Monday - Friday EST.
For more information, please contact:
1(800) 579-9253 or (905) 263-2666
| Serving Greater Toronto Area (GTA) and the Region of Durham (Pickering, Ajax, Whitby, Oshawa, Clarington, Scugog, York, Uxbridge) in Ontario, Canada, since 1992. |
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